AyoPasa values your privacy. We collect minimal personal and location data to provide secure, efficient ride and parcel services. Your information is never sold and is only shared with trusted parties when necessary. You control your data, and we’re committed to keeping it safe—always.
Privacy Policy for AyoPasa
Effective Date: [Insert Date]
AyoPasa ("we," "our," or "us") is committed to protecting the privacy and security of our users ("you"). This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you use our mobile application, website, or services (collectively, the "Service").
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, home/work addresses, and payment details.
Location Information: Real-time GPS data when using the app to facilitate rides or deliveries.
Device & Log Information: Device type, operating system, IP address, access times, and app usage data.
Transactional Information: Trip history, ride preferences, ratings, and payment history.
2. How We Use Your Information
We use your information to:
Provide, improve, and personalize our services
Process payments and facilitate rides and deliveries
Communicate updates, promotions, or customer support responses
Ensure safety and security of the platform
Comply with legal and regulatory requirements
3. How We Share Information
We do not sell your personal data. We may share information with:
Drivers or Riders involved in a transaction
Service Providers who perform functions on our behalf (e.g., payment processors)
Law enforcement when required by law or in response to legal requests
4. Your Choices & Rights
You may update or correct your profile information via the app.
You can disable location tracking, but this may affect app functionality.
You can request deletion of your data by contacting support.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access control policies.
6. Children's Privacy
AyoPasa is not intended for children under 13. We do not knowingly collect data from children.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via the app or email.
8. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us at:
support@ayopasa.com
Thank you for trusting AyoPasa — proudly Made in Nepal, for Nepal.